—FAQ
Everything you’re probably wondering before we talk
What’s the difference between a personal chef and caterer?
A caterer cooks off-site and delivers food, usually priced per head, and it isn’t always a trained chef doing the cooking. I cook in your kitchen, on your schedule, with a menu built specifically around your preferences—not a set banquet menu.
What's the difference between this and a meal delivery service?Delivery services mass-produce a set menu and ship it to you—often frozen, often days old by the time it arrives. I shop, cook, and portion everything fresh, in your home, the same day, using ingredients sourced the way you want them.
Will you clean the kitchen when you're done?
Yes — completely. Counters, dishes, pans, stovetop.
Do I need to be home while you cook?
No, not for ongoing service — most clients aren’t home and simply provide kitchen access. For your very first session, I do recommend being home(even briefly) so we can walk through the kitchen together — where things go, appliances to use or avoid, and anything else that’ll make the week run smoothly.
How long does a session take?
It depends on the package size and menu complexity — most sessions run 4-6 hours, covering menu planning, shopping, cooking, portioning, and cleanup.
Can you follow a meal plan from my doctor, trainer, or nutritionist?
Yes — being that I am not a licensed nutritionist/dietitian that helps me knowing exactly what you need. You can send over and I can build your weekly menu around it.
What dietary approaches do you work with?
Being that I am not a nutritionist/ dietitian, I have cooked Carnivore, keto, low-carb, paleo, Mediterranean, Whole30 etc., and other specific protocols. If your managing a health condition, tracking macros or working with a CGM, I can work around your number. Please refer to Dr, for specific protocols and or permission to do so.
Can you accommodate allergies or medical conditions?
Yes — when permission or advised by your doctor and or nutritionist/dietitian, I can accommodate based off menu or foods that are provided or recommended for you.
Who does the grocery shopping?
I do — using your card, loaded securely on my phone. I shop at the stores and sourcing standards we discuss ( organic, grass-fed, pasture-raised, or standard grocery-store quality — whatever fits your preference and budget).
Is there a markup on groceries?
No. Your card is charged exactly what’s rung up at checkout. Nothing added on top.
How my service fee billed separately from groceries?
Your weekly service fee ( covering shopping time, cooking and cleanup) is billed separately through secure online payment (Stripe). Groceries are charged directly to your card in real time day of cooking and while I shop. My fee is charged via through Stripe, at the end of cooking session with receipt of my service, menu. All info is sent to your portal.
Do I have to commit long-term?
No long-term contract required —while I would love to have consistent clients, I understand that you may not be long term. Most clients work with me on a recurring weekly basis.
What if i need to cancel or reschedule?
If Client needs to reschedule or cancel, Client agrees to provide a minimum notice of
48 hours by contacting the Company at email address jennifer@morasolmeals.com or leaving a voicemail or text message at the phone number 559-244-9985. Full details are in your service agreement.
How do I give feedback or make changes to my menu?
However works best for you — text, call or a quick note. Menus involve your feedback every week, so nothing stays the same if you don’t want it to.
How are the meals packaged?
Portioned and labeled with contents and reheating instructions, stored exactly how you like them in your fridge. Clients purchase glass individual containers and or family style containers as well. No plastic throw away containers are used.
How do I reheat everything?
Each meal is prepared specifically to reheat well — not like restaurant leftovers. I’ll go over your preferred reheating method during onboarding.